{"id":95533,"date":"2026-01-30T14:03:07","date_gmt":"2026-01-30T12:03:07","guid":{"rendered":"https:\/\/biospa.ee\/fl2025\/faq\/"},"modified":"2026-02-03T15:24:03","modified_gmt":"2026-02-03T13:24:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/biospa.ee\/fl2025\/faq\/?lang=en","title":{"rendered":"FAQ"},"content":{"rendered":"

FREQUENTLY ASKED QUESTIONS<\/h2><\/div><\/div><\/div>
Before Arrival<\/span><\/a><\/div><\/div><\/div>

<\/i><\/i><\/span>How to prepare for the program and what to eat before arrival?<\/span><\/a><\/h2><\/div>
\n

We recommend starting your preparation one week before the beginning of the program. During this time, reduce portion sizes, avoid heavy foods, and exclude meat, dairy, coffee, alcohol, and sugar.<\/p>\n

Choose light plant-based dishes, steamed or stewed vegetables, and drink plenty of water. This helps your body transition smoothly into the cleansing phase. You can read more here<\/strong><\/a>.<\/strong><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do I need medical tests or a health check before coming?<\/span><\/a><\/h2><\/div>
\n

No prior medical tests are required if you are generally healthy.
\nIf you take medication or have chronic conditions, it is advisable to consult your physician or our clinical specialist before booking.
\nCertain basic tests can also be done on-site if needed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Why should I complete the health questionnaire and check-in form?<\/span><\/a><\/h2><\/div>
\n

The health questionnaire allows our team to assess your condition and tailor the program to your individual needs.
\nThe check-in form helps us prepare your personal schedule in advance, ensuring a safe and well-coordinated experience.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How to book and choose a program?<\/span><\/a><\/h2><\/div>
\n

You can book directly through our website.
\nIf you are unsure whether to choose the Therapeutic Fasting or Detox Diet program, simply select \u201cNot sure\u201d \u2013 our doctor will help decide the most suitable option upon arrival.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Why is a deposit required?<\/span><\/a><\/h2><\/div>
\n

The deposit secures your participation and allows us to begin preparing your personal program even before your arrival.
\nAll Loodus BIOSPA programs are highly individual, based on your questionnaire and goals.
\nLast-minute cancellations leave the reserved place unfilled and create personnel and preparation costs.
\nThe deposit ensures efficient scheduling and a smooth program start.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can the invoice be issued in my company\u2019s name?<\/span><\/a><\/h2><\/div>
\n

Yes, an invoice can be issued to a company.
\nPlease provide the company name, registration number, and address during booking.
\nThe billing basis cannot be changed afterward, and accommodation or treatments cannot later be transferred to a company name.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div><\/div>
During the Program<\/span><\/a><\/div><\/div><\/div>

<\/i><\/i><\/span>What languages are spoken?<\/span><\/a><\/h2><\/div>
\n

Our staff speaks Estonian, English, and Russian.
\nAll essential materials and forms are available at least in two languages.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What does the osteopath do?<\/span><\/a><\/h2><\/div>
\n

Our osteopath applies a holistic, mind-body approach that addresses both physical and emotional tension.
\nThe sessions aim to restore postural balance, improve circulation and nervous-system function, and support the body\u2019s natural self-regulation during the cleansing process.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there an age limit for participation?<\/span><\/a><\/h2><\/div>
\n

The programs are designed for adults aged 18 and over.
\nThere is no strict upper age limit, but guests over 70 should consult the doctor to confirm suitability.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Does the program fit everyone, or are there contraindications?<\/span><\/a><\/h2><\/div>
\n

Therapeutic fasting is not recommended during pregnancy or breastfeeding, or for guests with insulin-dependent diabetes, severe heart, liver, kidney, or psychiatric conditions.
\nIf you have chronic illnesses or take medication, we recommend an online consultation with Dr Natalia Trofimova before booking.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is a doctor available on-site?<\/span><\/a><\/h2><\/div>
\n

Loodus BIOSPA is not a medical institution, although it was founded by Dr Natalia Trofimova and is based on her decades of medical experience.
\nA qualified nurse is available 24 hours a day, and daily nurse consultations are included in the program.
\nIf you wish to consult a doctor, you can register for Dr Trofimova\u2019s appointment before or during your stay \u2013 she usually holds consultations once per program.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What do participants consume during fasting or detox?<\/span><\/a><\/h2><\/div>
\n

The fasting program is a water fast \u2013 only water, herbal teas, and small amounts of vegetable broth, kombucha, and flaxseed kissel are offered, all very low in calories.
\nCalorie expenditure is individual; we recommend walking at least 10 000 steps per day and joining the morning and evening group activities.
\nIn the Detox Diet program, the daily calorie intake does not exceed 750 kcal for women and 1000 kcal for men.
\nMeals are plant-based, light, and free from additives.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I change or cancel my treatments?<\/span><\/a><\/h2><\/div>
\n

Yes. Please inform us of any changes by 12:00 noon the day before, so we can adjust the schedule accordingly.
\nMissed treatments without prior notice remain chargeable, and late arrivals may shorten the session time.
\nAll changes should be communicated directly to the on-site administrator.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I choose my massage therapist?<\/span><\/a><\/h2><\/div>
\n

You may express your preference by email when booking extra procedures.
\nWe will do our best to include your preferred therapist in your schedule.
\nHowever, as our therapists work in rotating shifts, occasional adjustments may be required.
\nAll therapists are experienced professionals, ensuring consistently high-quality care.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I see my full schedule in advance?<\/span><\/a><\/h2><\/div>
\n

Your personal schedule for the next day is printed each evening and placed at the reception desk \u2013 around 8 p.m. on the first day and approximately 5 p.m. thereafter.
\nThe full weekly schedule cannot be issued in advance, as adjustments for one guest may affect the entire group timetable.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>May I leave the premises during the program?<\/span><\/a><\/h2><\/div>
\n

If you have work or personal commitments, you may leave the premises at your own discretion, keeping in mind your treatment times.
\nPlease inform the administrator of any planned absences upon arrival, so we can coordinate accordingly.
\nIf absences are not announced in advance, we kindly ask that you follow the program timetable, as it is structured holistically for the best possible results.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is Wi-Fi available?<\/span><\/a><\/h2><\/div>
\n

Yes, Wi-Fi is available in all rooms and common areas.
\nWe encourage limiting screen time to support full relaxation and recovery.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Where do morning exercises take place?<\/span><\/a><\/h2><\/div>
\n

Morning exercise sessions are held outdoors in all weather, starting at 8:00 a.m. from the second program day onward.
\nThey help activate metabolic and cleansing processes.
\nPlease bring comfortable clothing, suitable footwear, and a light rain jacket.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are Dr Trofimova\u2019s video lectures available online?<\/span><\/a><\/h2><\/div>
\n

Yes, Dr Natalia Trofimova\u2019s educational lectures are available on YouTube in three languages:
\n\u2013 Estonian
\n<\/a>\u2013 Russian
\n<\/a>\u2013 English
\n<\/a>We recommend watching them before your arrival or during your stay.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div><\/div>
Additional and Practical Information<\/span><\/a><\/div><\/div><\/div>

<\/i><\/i><\/span>Can I come with a child or a pet?<\/span><\/a><\/h2><\/div>
\n

Pets are not allowed at Loodus BIOSPA.
\nAccommodation with children is possible only upon prior agreement \u2013 family rooms are available, but parents are fully responsible for the child\u2019s care and meals.
\nChildcare services are not provided.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I pre-book additional treatments?<\/span><\/a><\/h2><\/div>
\n

All procedures included in your package are scheduled automatically.
\nIf you wish to add extra treatments, please book them in advance via email to secure availability.
\nDescriptions of additional procedures can be found here:
\nhttps:\/\/biospa.ee\/kuurid-protseduurid\/protseduuride-kirjeldus\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What if I become ill before the program starts?<\/span><\/a><\/h2><\/div>
\n

If you fall ill before arrival and cannot participate, please inform us as soon as possible.
\nSince the center makes preparations and allocates staff in advance, deposits are non-refundable as stated in our terms and conditions.
\nWe recommend having travel or health insurance that covers cancellation due to illness.
\nUpon request, we can issue official documentation confirming that your program was booked and paid, for insurance purposes.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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